How long will it take to receive the ordered products?

We process and ship every order within 24 working hours. Your order will get delivered within 10 Business Days depending on your location in India. In some cases, it may take longer to receive the shipment depending on your accessibility.

What should be done if my package has been opened or seems tampered?

  • It is a red flag! If the package has been opened or tampered with, do not accept the shipment. Please inform our Customer care team via phone on +91-9999099684/ 011-49052806 or via email at care@theukkiyolife.com  and we will guide you to place a new order. 

Which delivery partners are you associated with?

For shipping in India, our courier partners are Ecom Express, DTDC, OnlineXpress, and Xpressbees.

How can I check if you deliver to my pincode?

We currently deliver to most pin codes in India. If you want to confirm your pincode, please mail us at care@theukkiyolife.com

What are the delivery charges for my order?

  • Shipping is free for all prepaid orders above INR 1000, shipped within India.
  • A Standard Shipping Charge of Rs. 95 (non-refundable) will be applicable to all orders under Rs. 1000.
  • we are not providing Cash on Delivery orders.

What if I want my order to be delivered ASAP?

We understand that there are times when you order for a specific occasion and want the delivery to be made immediately. For times like those, we do offer 48-hour shipment based on available capacity. For this, please write to us at care@theukkiyolife.com and we will try to make it happen. Please note, an extra surcharge would be applicable as per location and delivery partner. minimum INR 200 Rs per pcs.